BOTTLE
The first step in creating a custom print water bottle with TacxCUSTOM is to identify the bottle you want to customize. We have lifestyle and sport water bottles, they come in 450ml, 500ml, 550ml and 750ml drink capacities, and an array of hydrating bottle, cap, and cap ring or spout colors. Please visit our Bottle pages to learn more about each model, and then select the bottle for your project.
COLORS / QUANTITIES
In addition to identifying the Tacx® water bottle you want to customize, you will need to determine the colors for the bottle, cap, and cap ring or spout, where applicable. The minimum order quantity (MOQ) for Tacx® custom printed water bottles is 100 bottles, so you also need to determine how many bottles you want printed. Of course, the quantity you choose now can be changed before placing your roder, so this determination is just to get your project going. NOTE: Quantities must be in 50-bottle increments after the MOQ of 100 bottles (e.g., 150, 200, 250, 300, etc.).
ESTIMATE
Before getting into your artwork we suggest visiting our Pricing page for your Tacx® custom printed water bottle. The reason for this step is for you to get a sense of your project cost. The standard cost drivers in determining the price of your custom printed water bottle with TacxCUSTOM include the bottle and cap type, the number of print colors, and the quantity of production. This information may change your artwork or number of print colors, bottle and cap type, or water bottle quantities, so if you have a budget we suggest understanding these price variables.
ONLINE CUSTOMIZER
Also, you may want to upload whatever design you have into our Online Customizer. With the Customizer you can change the orientation or size of your design, so you can get a sense of how your printed bottle will look. The reason for this step to help provide direction to the colleague or team creating your artwork, which may save you days, weeks or even money in the design process.
ARTWORK
We require artwork to be in Adobe Illustrator 8.0 or higher (i.e., .eps or Vector .ai), Adobe InDesign, or Adobe Photoshop 5.0 or higher format. So, please have your design colleague or team create your artwork in one of these applications, and then save their files accordingly. In addition, we require that Mac and PC users put the letter type into outline, and if a Mac user we also require the actual Fonts for production. Due to the volume of production, we produce approximately 7-9M Bottles annually, unfortunately, we no longer offer final design services (i.e., artwork creation).
ORDER FORM
Along with your artwork we require the online order form be completed for your project; the order form can be found under ORDERING in the main navigation. The order form serves as the basis for your order, including: bottle type and size; bottle, cap, and cap ring or spout colors, where applicable; shipping address; and, quantity, so please ensure this information is accurate prior to clicking on the SUBMIT button.
PAYMENT
In order to get the production of your Tacx® custom printed water bottles into queue, TacxCUSTOM requires payment of your order in advance, including shipping. For this we can invoice you the amount via Square®, or you can send us the payment amount in euros (EUR) to our European IBAN/Swift bank account number; the latter is now only available to Clients in the EU.
PROOF
Upon receipt of your artwork, order form and payment we will turn a production Proof around in 24-48 hours for your review. The first Proof is provided at no cost, and is considered a final render of your design before printing. So, please ensure your artwork (in Step 5,0) is considered final before submitting it to us. Please note that the Proof is created by the European team, so be mindful of The Netherlands business day, holidays and time zone, or UTC+1.
APPROVAL
Your approval of the proof is a very important step for not only does it conclude the design process, it sets into motion your actual order. TacxCUSTOM requires that this approval be made by an authorized agent of or representative from your organization, and that the approval comes to us via e-mail with the final proof, including signature, attached.
PRODUCTION
With the receipt of approved proof and payment TacxCUSTOM moves to the production phase of your custom printed water bottles. PMS color-matching of 5,000 or more bottles excepted, the production of your Tacx® custom printed water bottles takes 5-7 business days. Tacx® custom water bottles are made and printed in The Netherlands, so the business day, holidays, Saturdays, Sundays and time zone, or UTC+1, all need to be considered during the production process.
SHIPPING
Once produced your Tacx® custom printed water bottles are prepared for shipment. We may notify you that we received a ‘packing list’, this is an internal communication, but it is more likely we will communicate that your Bottles are shipping. All orders are now shipped via UPS directly from The Netherlands, and international shipping takes 2-3 business days; some destinations require 3-5 business days. Dat is het!, or That’s it!
STILL HAVE QUESTIONS
We love helping Clients create their Tacx® custom printed lifestyle and sport water bottles, so you are welcome to email us at info@bicyclewaterbottle.com with any questions you may have. Generally, we respond to email inquiries within 24-hours Monday through Friday, or the next business day. Of course, if this is your first rodeo, then we suggest clicking on our FAQ page for answers to the most frequently asked questions.
