DESIGNED, MADE AND PRINTED IN THE NETHERLANDS

ARTWORK

ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT ARTWORK SPECIFICATIONS

What is the print area of the custom water bottles?

The print area of the Tacx® Daiya™ 550ml, Tacx® Fuse™ 450ml, Tacx® Shanti™ 500ml and 750ml, and Tacx® Shiva™ 500ml and 750ml water bottles is the following:

450ml 198x147mm
500ml 235,5x100mm
550ml 235,5x100mm
750ml 235,5x100mm Lower and 235,5x29mm Upper

Can you custom print the entire length of the water bottle?

Yes, we can custom print the entire length of the water bottle, but for only the Tacx® Fuse™ 450ml and Tacx® Fuse™ 450ml Bio bottles. The print area of the Tacx® Fuse™ 450ml water bottles is the following:

450ml 198x147mm

Can you custom print the entire width of the water bottle?

Yes, we can print around the entire width of the bottle, and the print area of the 450ml, 500ml, 550ml and 750ml custom water bottles is the following:

450ml 198x147mm
500ml 235,5x100mm
550ml 235,5x100mm
750ml 235,5x100mm Lower and 235,5x29mm Upper

Can you custom print on the top part of the 750ml water bottle?

Yes, we can custom print on the top of the 750ml water bottles, an area we call the bottle “Upper”. The print area of the Tacx® Shanti™ 750ml and Tacx® Shiva™ 750ml water bottles is the following. Please note that the distance between the Lower and Upper print areas of the 750ml water bottles is 95mm, heart to heart.

750ml Lower 235,5x100mm
750ml Upper 235,5x29mm

Where can I find the print layout templates for the custom water bottles?

The print layouts for all the custom water bottles can be found on our Templates page. The templates are in Adobe Portable Document Format (PDF) file type, and they can be downloaded for your custom print water bottle design.

What is the color format of your custom printed water bottles?

The print color format of our Tacx® custom printed water bottles is Pantone® Print Matching System (PMS), so the colors are called PMS. For more information about the Print Matching System and the range of PMS colors, please visit Pantone® online.

What are the specifications for sending digital artwork?

Please visit our Artwork Specifications page under Customize in the top menu for all technical information regarding custom printed water bottle artwork.

MATERIAL

ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT PRODUCTION MATERIALS

What is the material of your custom printed water bottles?

Tacx® custom printed water bottles are made from polyethylene, and the caps are made from polypropylene.

Do you make custom printed water bottles using other materials?

Yes, if you have ever watched a professional cycling race on television, then you probably have seen riders throwing empty water bottles to the roadside. Because of the inherent environmental concerns, and the fact that Tacx® supplies nearly two-thirds (61,1%) of UCI World Tour teams with their bicycle water bottles, we have begun to make water bottles using biodegradable plastic. The “BIO” water bottles, as they are known, are available in the Tacx® Daiya™ 550ml, Tacx® Fuse™ 450ml, Tacx® Shanti™ 500ml and 750ml, and Tacx® Shiva™ 500ml and 750ml water bottle models. In 2019 we began to make a water bottle out of the sugarcane, the Tacx® Shiva™ O2, which is an atmosphere-friendly water bottle that reduces greenhouse gas emissions; in 2023 we added the Tacx® Daiya™ 550ml O2 to the range.

Are your custom printed water bottles BPA Free?

Yes, all Tacx® custom sport water bottles are bisphenol-A (BPA) free. Unfortunately, many plastic water bottles that are made overseas use BPA, a harmful chemical compound that can interfere with human reproduction, metabolism and neurological function, and can increase the risk of certain cancers and heart disease.

Are your custom printed water bottles BPF Free?

Yes, all Tacx® custom sport water bottles are bisphenol-F (BPF) free. Unfortunately, many plastic water bottles that are made overseas use BPF, a harmful chemical compound that can interfere with human reproduction, metabolism and neurological function, and can increase the risk of certain cancers and heart disease.

Are your custom printed water bottles BPS Free?

Yes, all Tacx® custom sport water bottles are bisphenol-S (BPS) free. Unfortunately, many plastic water bottles that are made overseas use BPS, a harmful chemical compound that can interfere with human reproduction, metabolism and neurological function, and can increase the risk of certain cancers and heart disease.

Are your custom printed water bottles PETE Free?

Yes, all Tacx® custom printed water bottles are polyethylene terephthalate (PET or PETE) free. Though USFDA approved, PET/E is an endrocine disruptor, and the leaching of antimony and phthalates have been shown in the use of PET/E plastics for drink bottles.

Can your custom printed water bottles be used for carbonated drinks?

Yes, the Tacx® Daiya™ 550ml, Tacx® Fuse™ 450ml, and Tacx® Shiva™ 500ml and 750ml water bottles all feature a lockable, pull-out spout, so the bottles can be filled with carbonated beverages. The Tacx® Shanti™ 500ml and 750ml water bottles feature a premium, locking turnstile cap with membrane, so they too can be filled with carbonated drinks.

Can your custom printed water bottles be used for hot or warm drinks?

Yes, all Tacx® custom printed water bottles can be filled with hot or warm beverages up to 40ºC (104ºF).

Are your custom printed water bottles dishwasher safe?

Yes, all Tacx® custom printed water bottles are dishwasher safe up to 40ºC (104ºF).

What is the best way to clean my custom printed water bottle?

All Tacx® custom printed water bottles should be cleaned before first use, and can be done so in a dishwasher or by hand. If using a dishwasher, then please ensure that the water temperature of your machine does not exceed 40ºC (104ºF).

ORDERING

ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT ORDERING

How do I order custom printed water bottles?

The best step-by-step process on how to place an order for Tacx® custom printed water bottles can be found on our Order Process page, which is under Ordering in the main navigation.

What is the minimum order quantity (MOQ) of custom printed water bottles?

The minimum order quantity (MOQ) for Tacx® custom printed lifestyle, health and wellness, or sport water bottles is 100 bottles. For Tacx® custom printed water bottles that require Pantone PMS color-matching to your brand’s identity, then the MOQ is 5,000 bottles.

What is the minimum order quantity (MOQ) increment of custom printed water bottles?

The minimum order quantity (MOQ) increment for Tacx® custom printed lifestyle, health and wellness, or sport water bottles is 50 bottles. To be clear, this is different than the MOQ, which is 100 bottles, as increment is how the bottles are packaged, or 50 bottles to a case. So, the MOQ increment is 50 bottles. Said differently, after our MOQ of 100 bottles, incremental bottles must be ordered in quantities of 50, or 150, 200, 250, 300, etc.

What is the minimum order quantity (MOQ) of Pantone PMS color-matched water bottles?

The minimum order quantity (MOQ) for Tacx® custom printed water bottles color-matched to your brand’s identity is 5,000 bottles. To see pricing on Tacx® custom printed water bottles with a MOQ of 5,000 bottles, please visit our Pricing page in the main navigation.

What is the minimum order quantity (MOQ) of unprinted water bottles?

The minimum order quantity (MOQ) for Tacx® unprinted lifestyle, health and wellness, and sport water bottles is 50 bottles of a single water bottle and cap color, and may be subject to approval and/or availability.

Can I mix 'n match water bottle and cap colors?

Yes, it is possible to mix ‘n match Tacx® custom printed water bottle and cap colors on any of the standard colors, and the minimum order quantity (MOQ) is 100 bottles. Please note that mixing and matching Tacx® custom printed water bottle and cap colors in the same order is a different question, and is addressed in the following FAQ.

Can I mix 'n match water bottle and cap colors on the same custom print order?

Yes, it is possible to mix ‘n match Tacx® water bottle and cap colors on a custom order, and the minimum order quantity (MOQ) is 100 bottles. Please note that there may be a supplemental charge for such requests, and they can be found on our Pricing page in the main navigation.

Can I make a print color change on the same custom print order?

Yes, it is possible to change a print color on a custom order, and the minimum order quantity (MOQ) is 100 bottles. Please note that there may be a supplemental charge for such requests, and they can be found on our Pricing page in the main navigation.

What is the lead time on custom printed water bottle orders?

The lead time on Tacx® custom printed water bottles is 5-7 business days, after approval of artwork and payment is received.

PRICING

ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT PRICING

Where can I find pricing on your custom printed water bottles?

All Tacx® custom printed water bottle prices can be found on our Pricing page in the main navigation.

PRINTING

ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT PRINTING

Where are your custom water bottles printed?

All Tacx® custom water bottles are made and printed exclusively in The Netherlands.

Which printing methods do you use for your custom printed water bottles?

Tacx® custom water bottles are printed exclusively using screen print, also known as silk screen or serigraph printing. Screen print is a printing technique where a mesh is used to transfer ink onto the substrate, in this case the water bottle. Screen printing is the preferred method of custom printing water bottles as the print is applied thicker, lasts longer, and has a higher level of vibrancy compared to digital printing, for example.

How many colors can you custom print onto a water bottle?

We can print up to 12 colors onto a single water bottle, but this requires a second production run. In other words, our state-of-the-art printer can print up to six (6) colors during a single production run.

Do you need to print a color underlay onto the water bottles?

Yes, we need to print a white underlay onto all colored water bottles when printing in a primary color (e.g., blue, celeste, green, orange, pink, etc.). No white underlay is required when printing in a non-primary color, called achromatic colors, and such colors include black, grey, silver and white. Please note that if white is not part of your custom design and you are printing on a colored water bottle, then the white underlay is considered a screen print (i.e., set-up fee) and print color.

Can you print custom water bottles with high-gloss or glossy inks?

Yes, we can print custom water bottles with a high-gloss or glossy ink finish.

Can you print custom water bottles with a matte or no gloss ink?

Yes, we can print custom water bottles with a matte or no gloss ink finish.

Can you print custom water bottles with a reflective or safety ink?

No, we are not able to print using inks that have a reflective night-time or safety finish.

What is the color format of your custom printed water bottles?

The print color format of our Tacx® custom printed water bottles is Pantone® Print Matching System (PMS), so the colors are called PMS. For more information about the Print Matching System and the range of PMS colors, please visit Pantone® online.

SHIPPING

ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT SHIPPING

What carrier do you use for shipping?

We use UPS Worldwide Saver® for shipping all Tacx® custom printed water bottles. Please note that some larger orders may use an alternate shipping service and/or provider (i.e., CTS, Dachser, etc.).

Can I arrange for my own shipping?

No, due to the logistical complications that arise from Clients arranging their own shipping, we no longer offer third-party shipping of custom printed water bottles. More important, we have found that due to the volume of shipping we do annually, our contracted rates with UPS are cheaper than those of our Client carriers.

How are the custom printed water bottles packaged?

Generally, all Tacx® custom printed water bottles are packaged and shipped 50 bottles to a case, and more information can be found on our Tacx Bottle Specifications page under CUSTOMIZE in the main menu.

What are the standard pallet sizes when shipping the custom printed water bottles?

The standard and large pallet sizes vary by Tacx® custom printed water bottle type and size, and all size information can be found on our Tacx Bottle Specifications page under CUSTOMIZE in the main menu.

Do you ship custom printed water bottles in plastic or polybags?

No, we do not ship Tacx® custom printed water bottles in plastic or polybags, but we do offer bottle wrapping for hygenic purposes. There is a supplemental charge for bottle wrapping, and the price can be found by clicking on our Pricing page in the main navigaton.

Where can I find the packaging information for the custom printed water bottles?

All Tacx® custom printed water bottle package information can be found on our Tacx Bottle Specifications page under CUSTOMIZE in the main menu, or on each of the bottle product pages.

How much does it cost to ship the custom printed water bottles?

The cost of shipping Tacx® custom printed water bottles varies based on bottle type, quantity ordered and destination. Generally, we are able to quote shipping within the EU and North America, but we get actual quotes from the Logistics Team when shipping to Africa, Asia, Central and South America, Middle East and Oceania. Please note we do not upcharge for shipping, and the negotiated rates are approximately 75,0% off retail rates with UPS Worldwide Saver®. Last, Tacx® custom print water bottles are shipped directly from the factory in The Netherlands, and the address is the following.

Rijksstraatweg 52
2241 BW Wassenaar
Holland

Will there be import duties and taxes on my shipment?

All Tacx® custom printed water bottle prices are listed as “Ex Works”, or exclusive of shipping, and may incur import duties and taxes in accordance with your country’s Custom regulations.

How long will it take to receive my custom printed water bottles?

Once your Tacx® custom water bottles have been printed and your bottles are ready to dispatch, generally, shipping takes 2-3 business days. Please note that the day of shipping, Saturdays, Sundays, and certain holidays, including those in The Netherlands, are not considered business days.